I purchased my third set of Widex aids in Phoenix and the dealer sold their business soon after. I have been wearing aids for almost 50 years and it is amazing how slow the technology changes.
The dealers will woo you with all of the fancy graphs, channels and new ear pieces and none of them are any better than getting the right fitting. If your Widex dealer leaves or in some cases even if they stay you will not get any support from their factory. It took me years to get their phone number and they are only interested in sales and talking to their dealers. I had already purchased Phonak aids and tossed the Widex ones in the drawer as hearing aid dealers and audiologists are only interested in new sales and not getting someone else's sale fixed.
When I recently looked at new Widex Aids they offered me a one year warranty extension on the aids that never worked if I purchased new ones. Imagine how thrilled I was with that offer. Be sure they work well before the trial is over or get your money back. You will spin your wheels forever if you don't.
Make sure the manufacturer can be contacted and offer support if there are problems. WIDEX does not.
Monetary Loss: $6.