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Widex - Find me the right hearing aid!!

1.0
Details
Bought this widex evoke 5 months in the wire broke The batteries have to be changed every 4 days the filter change is ridiculous! The social app sucks Still it’s better than being deaf! Surely they could make this better In addition if you need a feedback adjustment another dealer in another state will charge you for any repairs or computer tweaking Now that really a hoax after spending 7 grand!!! Sarcastic
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Author
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Review #1585380 is a subjective opinion of poster.
0 comments
Its nice that you want to work only with professionals ...but there are some things that professionals cannot help with. I was having an issue connecting to the tv ...there are no tvs at my audiologists office for them to test...all they can do is make sure the tv-dex...
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Author
Review #1336791 is a subjective opinion of poster.
0 comments
Dealer states factory repair first time was "not right" so he sent it back. Aid is still under warranty. I believe I am entitled to a new instrument after this length of time. I am not a novice H/A user. I have worn an aid since the 1960's, and never had to wait so...
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Author
Cons
  • Anything so far
Review #1273393 is a subjective opinion of poster.
0 comments
2.9
Details
Got these hearing aids 4 years ago and just seemed to have so many problems. Great when they worked but it seemed like we couldn't get good service for them. We go in and they adjust them and not long they don't work right and got back and never really got a answer to...
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Author
Location
Hauppauge, New York
Pros
  • Product
Cons
  • Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1101070 is a subjective opinion of poster.
1 comment
1.4
Details
Widex - Hearing Aids Review
Eight-nine years ago purchased an Oticon for my right ear from an Audiologist in Santa Barbara on Castillo. Very pleased with this hearing aid. A year later based on a recommendation from a "less than informed family member" got a back up Widex right ear hearing aid...
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UtopianHorse962
#1667439

Widex is a complete joke. So many troubles. Too loud in noisy environments with no control. Found out it's actually not yet compatible with my phone, have a Note 9. Shouldn't ...

Author
Reason of review
Bad quality
Review #1033217 is a subjective opinion of poster.
0 comments
1.0
Details
I want to give a little feedback on Widex hearing aids January 2013 I bought a pair of Widex Clear 440 series hearing aids. I had problems starting 3 months later and they have continued until just a couple of weeks ago! Well over 15 times I went back to the office...
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Author
Reason of review
Bad quality
Loss
$5200
Preferred solution
Full refund
Review #1003396 is a subjective opinion of poster.
2 comments
I've been wearing widex for one year. They have been sent to the factory 3 times because they stop working altogether. On my vacation and they quit working again. It is always the right ear. They have replaced wires and all several times. I am hoping they will give me...
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Anonymous
#1184352

I am in my 4th yr of Widex. They were great for 2-1/2, then the troubles started. They gave me 2 new ones under warranty. Now a year later those are failing. I have had on...

Author
Location
Austin, Texas
Reason of review
Bad quality
Review #811696 is a subjective opinion of poster.
0 comments
I have two Widex units, a behind the ear hearing aid and the cross over transmitter because I am deaf in my right ear. Received these units the end of Sept. the first transmitter came in with a screw missing from it. The second one quit working before October. The...
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Author
Location
Davenport, Florida
Reason of review
Bad quality
Review #731949 is a subjective opinion of poster.
3 comments
1.0
Details
I have owned this aid for 1 year and they are still not set properly. I have been to several audiologists (a total of 50 plus) and no one knows how to set the music program or any other program. The biggest problem is that I can hear the aid change channels and most...
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Anonymous
#999032

I have 2 Widex-Now Windmade hearing aids. One of them is not working and I can not find anyone in my area to repair it. Can you please help me locate a local dealer. I live in...

Author
Location
Charlotte, North Carolina
Reason of review
Damaged or defective
Loss
$6500
Preferred solution
Let the company propose a solution
Review #542176 is a subjective opinion of poster.
0 comments
9 unanswered emails for status on my WIDEX repair. 11 phone calls.... nothing. Package left by FEDEX (confirmed) but nothing from the repair center Line disconnected ???? Who knows? Line is no longer "in service". So, package delivered, no status, no update, no...
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Author
Loss
$250
Review #495484 is a subjective opinion of poster.
13 comments
I purchased my third set of Widex aids in Phoenix and the dealer sold their business soon after. I have been wearing aids for almost 50 years and it is amazing how slow the technology changes. The dealers will woo you with all of the fancy graphs, channels and new ear...
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Anonymous
#841814

I have worn hearing aids for several years and when I lost one of my Rexton aids (they worked fine) my audiologist recommends Phonak Bolero aids. I bought them and could not ...

Author
Location
Holbrook, New York
Loss
$6
Review #340006 is a subjective opinion of poster.